Guide Dogs for the Blind (GDB) Investigates Extent of Rideshare Denials
In an effort to identify the ever-increasing challenges Guide Dogs for the Blind graduate’s face in patronizing rideshare services, GDB surveyed its alumni in the US and Canada in January and February of 2023. The goal of the research was to identify common experiences among surveyed individuals that reveal a need for intervention and/or increased awareness to improve the daily experiences of alums and members of the broader blind community. More specifically, GDB set out to explore three key questions:
How are rideshare denials impacting guide dog handlers in US and Canada?
Are rideshare denials impacting certain demographic groups more than others?
How widespread are self-reported rideshare denials among GDB alumni?
Here is the link to the ride share denial survey that members of the GDB Alumni Board conducted: https://www.guidedogs.com/uploads/files/Landing-Pages/GDB-Rideshare-Survey-Report.pdf, as well as information on the GDB website landing page: